What is the minimum amount that I need to set aside every month?
2000 INR is the minimum amount that you can invest.
What is the maximum amount limit of Atulyam?
10,000 INR is the maximum amount you can set aside.
Is Atulyam applicable on all categories of products?
Yes, you can buy anything from our collection. With the Diamond Plan, only diamond jewellery can be bought.
Can I club two or more Atulyam accounts together?
No, only one plan can be active at a given point of time.
Enrollment
Can I withdraw my paid installment after 2 months?
No, the locking period is 12 months. This means you cannot withdraw any cash after investing. You can only buy jewellery using the accumulated amount once you have paid all the 12 installments.
Is it possible to change the monthly amount in between the installments?
No, you will not be able to change the monthly amount in between the installments.
Can I pay the installment through gold coins?
No, we do not accept installment payments through gold coins.
Can I pay the installment in cash?
Yes, you can pay the installment in cash at the Tritiya store.
Where can I check my active Atulyam plan?
You can check your Atulyam value in the My Accounts section.
Can I have multiple Atulyam accounts at the same time?
No, only one active account may exist at the same time.
Do you have any auto debit facility for monthly installments?
Yes, we do have an auto-debit facility.
Can I open an Atulyam account for my minor daughter?
Nobody under the age of 18 can enroll.
Can NRI’s enroll for Atulyam?
No, only Indian citizens can opt for the plan.
What if I change my mind after registration?
In the event of pre-closure of an Atulyam registration in cash, the entire amount will be refunded if the cancellation is made within 3 days of the date of registration.
Redemption
Can I redeem the amount before 12 months?
You can redeem only the principal amount on pre-closure.
When can I redeem my Atulyam plan?
After the completion of 12 installments.
What happens to the paid amount if I cancel my order?
In the event of pre-closure of a Atulyam Diamond registration before the tenure, the customer will only be entitled to the diamond jewellery only against the principal amount.
Can I buy multiple products while redeeming Atulyam balance?
Yes, you can.
Will late payment affect my Tritiya Atulyam account balance?
Your plan subscription will be suspended if you fail to pay two installments in a row.
Can I redeem only part of the amount at the end of 7 months?
No, partial amounts are not supported.
Can a nominee be eligible to redeem on behalf of the enrollment person?
In the event of the death of the enrolling individual, the nominee gets that amount. The nominee has to submit the required documents to transfer the Atulyam balance to the nominee.
Do I have to come to a store to redeem the Atulyam value ?
You can redeem your Atulyam balance anywhere online or in-store.
How long do I have to wait for the Atulyam gift?
You will receive the gift on the payment of the 5th installment.
How can I pay my balance amount if I purchase more than my Atulyam account balance?
You can use any online payment mode (Debit card/Credit Card/Netbanking/UPI) to pay the balance while redeeming online or at the store. Additionally, cash can also be paid for the remaining balance.
Policy
If I cancel the order, how will the Atulyam gift be treated? Will I get it in my account or is it lost?
The Atulyam gift is non-returnable.
Do I get promotional benefits on buyback?
No, you do not get any promotional benefits in case of a buyback.
