{"id":22755,"date":"2024-12-04T18:05:58","date_gmt":"2024-12-04T18:05:58","guid":{"rendered":"https:\/\/tritiyajewels.com\/kavya\/?page_id=22755"},"modified":"2024-12-04T18:33:56","modified_gmt":"2024-12-04T18:33:56","slug":"kavya-jewels-service-policy","status":"publish","type":"page","link":"https:\/\/tritiyajewels.com\/kavya\/kavya-jewels-service-policy\/","title":{"rendered":"Kavya Jewels Service Policy"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\tAt Kavya Jewels, we are committed to offering premium service for all products purchased through our website or showrooms. Our service ensures the longevity and satisfaction of your jewelry, with durations varying based on the product type.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Service Highlights<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAll services are carried out at our head office, with a standard completion time of approximately 30 days.<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tService charges are determined based on warranty conditions<\/b> and communicated to the customer prior to initiating the service.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tServices begin only upon receiving customer consent,<\/b> along with a valid bill and warranty paper.<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCustomer grievances are handled under the direct supervision of our head office,<\/b> ensuring care and prompt resolution.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tServices are exclusively available for products purchased from Kavya Jewels\u2019 showrooms <\/b> or official website.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Service Procedure<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1.\tShowroom Drop-Off:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCustomers can bring their product to the nearest Kavya Jewels showroom and hand it over to a sales executive.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      2.\tPostal Service:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\to\tProducts can also be sent directly to the Kavya Jewels headquarters using a postal service of your choice.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        3.\tIssue Reporting:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\to\tClearly communicate the problem to the sales executive, who will provide a printed service job card with the company seal, detailing the service charges.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          4.\tService Process:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\to\tThe product is serviced at our head office. Customers are informed upon completion or if any service-related challenges arise.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            5.\tProduct Collection:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\to\tUpon service completion, the product is dispatched back to the respective showroom, and the customer is notified for collection. Payments for the service can be made at the showroom during collection.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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              Free Service<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCustomers are entitled to one free service <\/b>within two years of purchase.<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAfter two years, standard service charges apply, and free service is no longer available.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                Kavya Jewels Buyback Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                \n\t\t\t\t\t\t\tAt Kavya Jewels, we offer a convenient buyback policy that allows customers to trade their existing jewelry for new ornaments, helping you keep up with the latest trends and designs.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                Policy Highlights<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tNo Cash Refunds:<\/b> The buyback is applicable only for trading towards new jewelry.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tBill and Warranty Paper:<\/b> A valid bill <\/b>and warranty paper <\/b>are required for all buyback transactions.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThe buyback amount is pre-determined and stated in the warranty paper.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThis policy helps customers avoid storing unused jewelry, which may lose resale value over time.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                  Exclusive PR Model Buyback<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tKavya Jewels introduces a PR model buyback warranty,<\/b> a first in imitation jewelry, allowing customers to exchange premium model ornaments for new ones.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCustomers can easily upgrade their collection with this innovative option, ensuring they always stay stylish without additional costs piling up.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    At Kavya Jewels, our service and buyback policies are designed to provide a seamless and satisfying customer experience, offering value, quality, and ease in every interaction.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                    At Kavya Jewels, we are committed to offering premium service for all products purchased through our website or showrooms. Our service ensures the longevity and satisfaction of your jewelry, with durations varying based on the product type. Service Highlights All services are carried out at our head office, with a standard completion time of approximately […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-22755","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/pages\/22755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/comments?post=22755"}],"version-history":[{"count":25,"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/pages\/22755\/revisions"}],"predecessor-version":[{"id":22784,"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/pages\/22755\/revisions\/22784"}],"wp:attachment":[{"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/media?parent=22755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}