{"id":22550,"date":"2024-12-04T10:56:23","date_gmt":"2024-12-04T10:56:23","guid":{"rendered":"https:\/\/tritiyajewels.com\/kavya\/?page_id=22550"},"modified":"2024-12-04T17:14:08","modified_gmt":"2024-12-04T17:14:08","slug":"replacement-policy","status":"publish","type":"page","link":"https:\/\/tritiyajewels.com\/kavya\/replacement-policy\/","title":{"rendered":"Replacement Policy"},"content":{"rendered":"\t\t
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At Kavya Jewels, we value your trust and aim to provide a smooth and delightful shopping experience. We understand that you may occasionally need to exchange a product, and we strive to make the replacement process simple and hassle-free.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Replacement Eligibility<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Products can be replaced within 3 days<\/strong> from the date of delivery.<\/li>
  • To qualify for a replacement, the product must be:
    • Unused<\/strong> and in its original condition<\/strong>.<\/li>
    • Accompanied by the original packaging<\/strong> and tags<\/strong>.<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Replacement Process<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • If you wish to replace a product, contact us at [insert contact number\/email]<\/strong>. Provide:
        • Your order number<\/strong>.<\/li>
        • Your contact details<\/strong>.<\/li>
        • The reason<\/strong> for the replacement.<\/li><\/ul><\/li>
        • Our customer support team will assist you with the process and provide shipping instructions.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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          Replacement Options<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          • You may exchange the product for another item of the same value<\/strong> or higher.<\/li>
          • For products of higher value<\/strong>, you will need to pay the price difference.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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            Return Shipping<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            • Customers are responsible for arranging and bearing the shipping cost<\/strong> for returns, except in cases of defects or errors on our part.<\/li>
            • We recommend using a trackable and insured shipping method<\/strong> to ensure the safe return of the product.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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              Non-Replaceable Items<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              • Custom-made jewelry<\/strong> cannot be replaced unless there is a manufacturing defect or an error on our part.<\/li>
              • For hygiene reasons<\/strong>, earrings (e.g., studs, cuffs) are not eligible for replacement.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                Defective or Damaged Products<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                If you receive a defective or damaged product, contact us immediately with:<\/p>

                • Proof of damage<\/strong> during shipping or upon arrival.<\/li>
                • An unboxing video<\/strong> showing the product in its original packaging and condition upon delivery.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                  Video Documentation Requirements<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  • Unboxing Video<\/strong>: Capture the unpacking process to ensure the product\u2019s integrity upon arrival.<\/li>
                  • Return Video<\/strong>: Record the product in its original packaging before handing it over for return to verify its condition.<\/li><\/ul>

                    Upon verification and review of the video documentation, we will provide a replacement or issue a refund based on your preference.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                    Additional Information<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    • This replacement policy is subject to change without prior notice.<\/li>
                    • The policy complements any applicable warranties.<\/li>
                    • Replacements are applicable one time only<\/strong>.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                      Contact Us<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      If you have questions or require assistance with the replacement process, please reach out to our customer support team. We\u2019re here to ensure your satisfaction and make your experience with Kavya Jewels truly exceptional.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                      At Kavya Jewels, we value your trust and aim to provide a smooth and delightful shopping experience. We understand that you may occasionally need to exchange a product, and we strive to make the replacement process simple and hassle-free. Replacement Eligibility Products can be replaced within 3 days from the date of delivery. To qualify […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-22550","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/pages\/22550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/comments?post=22550"}],"version-history":[{"count":58,"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/pages\/22550\/revisions"}],"predecessor-version":[{"id":22718,"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/pages\/22550\/revisions\/22718"}],"wp:attachment":[{"href":"https:\/\/tritiyajewels.com\/kavya\/wp-json\/wp\/v2\/media?parent=22550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}